jiliasia5 Privacy Policy

1. Who We Are

jiliasia5 ("we," "us," "our") operates the online gaming platform accessible at jiliasia5.org and any associated mobile applications or platforms. jiliasia5 is the data controller responsible for the personal data of players who register and use the platform.

This Privacy Policy applies to all personal data collected by jiliasia5 in connection with the provision of its online gaming services to players in the Philippines and other permitted jurisdictions. It should be read alongside our Terms and Conditions, which govern the overall relationship between jiliasia5 and its players.

jiliasia5 operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

2. Data We Collect

jiliasia5 collects personal data from you in the following categories:

• Registration Data: Full name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and mobile number.
• Identity Verification Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license), selfie photographs, and proof of address documents.
• Financial Data: Payment method details (e.g., GCash account number, PayMaya details, BPI/BDO/Metrobank account information), deposit and withdrawal transaction records, and account balance history.
• Gaming Activity Data: Game history, bet amounts, win/loss records, session durations, and responsible gaming tool usage.
• Technical Data: IP address, device type, browser type and version, operating system, and session logs.
• Communications Data: Records of your interactions with jiliasia5 customer support, including live chat transcripts and email correspondence.
• Marketing Preferences: Your preferences regarding promotional communications from jiliasia5.

jiliasia5 collects this data directly from you during registration, verification, and use of the platform, as well as automatically through technical means such as cookies and server logs.

3. How We Use Your Data

jiliasia5 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jiliasia5 player account, including processing deposits and withdrawals.
• Identity Verification: To verify your identity and age (21+ requirement) in compliance with Philippine gaming regulations and anti-money laundering obligations.
• Service Delivery: To provide you with access to jiliasia5 games, promotions, bonuses, and customer support services.
• Legal Compliance: To comply with applicable laws and regulations, including PAGCOR licensing requirements, anti-money laundering (AML) obligations, and tax reporting requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited activities on the platform.
• Responsible Gaming: To monitor gaming behavior and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the jiliasia5 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications.

4. Legal Basis for Processing

jiliasia5 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and jiliasia5 (i.e., to provide the gaming services you have registered for).
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations, including PAGCOR requirements, AML obligations, and tax laws.
• Legitimate Interests: Processing is necessary for jiliasia5's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and certain non-essential cookies, jiliasia5 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time.

5. Sharing Your Data

jiliasia5 does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers who assist jiliasia5 in verifying player identities and ages.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or regulatory directive.
• Game Software Providers: Licensed game developers and providers whose games are available on the jiliasia5 platform, to the extent necessary to deliver game services.
• IT and Security Service Providers: Cloud hosting providers, cybersecurity firms, and fraud detection services that support the operation and security of the jiliasia5 platform.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by jiliasia5, subject to professional confidentiality obligations.

All third parties with whom jiliasia5 shares personal data are required to process that data in accordance with applicable data protection laws and jiliasia5's data processing requirements.

6. Cookies & Tracking Technologies

jiliasia5 uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and analyze how you use the platform.

The types of cookies used by jiliasia5 include:

• Strictly Necessary Cookies: Essential for the operation of the jiliasia5 platform, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings (e.g., language, display preferences) to provide a more personalized experience.
• Analytics Cookies: Help jiliasia5 understand how players use the platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotional content to you. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliasia5 platform.

7. Data Retention

jiliasia5 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR regulations and AML obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine AML and tax laws.
• Customer Support Records: Retained for three (3) years from the date of the interaction.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, whichever is earlier.
• Technical Logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, jiliasia5 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliasia5:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data jiliasia5 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to jiliasia5's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact jiliasia5's Data Protection Officer using the contact details provided in Section 12 of this policy. jiliasia5 will respond to all valid requests within thirty (30) days.

9. Data Security

jiliasia5 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS 1.3 encryption for all data in transit between your device and jiliasia5 servers.
• AES-256 encryption for all personal data stored at rest.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists.
• Role-based access controls ensuring that jiliasia5 staff can only access personal data necessary for their specific job functions.
• Comprehensive staff training on data protection obligations and security best practices.
• An incident response plan for managing and reporting data breaches in accordance with NPC requirements.

While jiliasia5 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your jiliasia5 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Children & Minors

jiliasia5 is strictly an adults-only platform. In accordance with Philippine gaming regulations, only individuals who are 21 years of age or older are permitted to register and use the jiliasia5 platform.

jiliasia5 does not knowingly collect personal data from individuals under the age of 21. If jiliasia5 discovers that personal data has been collected from a minor, that account will be immediately suspended, all funds will be frozen pending investigation, and the personal data will be deleted in accordance with applicable law.

If you are a parent or guardian and believe that your child has registered on jiliasia5, please contact our Data Protection Officer immediately using the details in Section 12.

11. Changes to This Policy

jiliasia5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, jiliasia5 will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The date at the top of this Privacy Policy indicates when it was last updated. Your continued use of the jiliasia5 platform following notification of changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you must cease using the platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how jiliasia5 protects your personal data.

12. Contact & Data Protection Officer

jiliasia5 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO:

Data Protection Officer — jiliasia5
Email: [email protected]

Note: The email address above is provided as plain text for reference only and is not a clickable link. Please copy it manually into your email client.

For general customer support inquiries unrelated to data privacy, please contact: [email protected]

jiliasia5 will acknowledge all privacy-related requests within five (5) business days and will endeavor to resolve them within thirty (30) days. For complaints that cannot be resolved directly with jiliasia5, you may escalate to the National Privacy Commission of the Philippines.